Our methodology for compiling our ratings included compiling primary research derived from the following three core sources:Our methodology for compiling our ratings included compiling primary research derived from the following three core sources:
1. Secret Shoppers: Our secret shoppers called 15 business plan service providers and asked a variety of questions about consultant background, research, price, turnaround time, use of templates, and more. This gave us insight into each company’s process, capabilities, and experience.
2. Plan Quality: In addition to sourcing samples from providers, we also purchased business plans directly for a mock business (unbeknownst to the companies). The plans were written for an e-commerce startup. This allowed us to experience the consulting session and create a fair comparison from company to company.
3. Investor & Lenders Feedback: Experience investors from various industries were consulted with to determine which business plan was most likely to persuade them into investing.
Using these sources, we were able to rate each company according to a number of metrics that fall into one of three categories:
1. Customer Service
2. Quality of Work
3. Expert Feedback